Pro Bono Marketing and Program Specialist

The Pro Bono Department of Arnold & Porter has an opening for a Pro Bono Marketing and Program Specialist in the New York office.

---

At a glance

---

The Specialist is responsible for supporting the Chief Pro Bono Counsel, Pro Bono Counsel, Director of Pro Bono, and Pro Bono Manager in implementing the firm's pro bono program initiatives, including liaising with the Marketing team (Business Development / Communications), tracking and reporting pro bono metrics, maintaining records and staffing charts, and assisting with trainings and events.

Key Responsibilities

Responsibilities include, but are not limited to:

• Serving as the liaison connecting the Marketing and Pro Bono Departments to facilitate communication and develop content to promote the firm’s pro bono work.
• Drafting and updating pro bono-related content; including for purposes of internal communications and presentations, news releases, website, external publications, and in response to client and industry requests in collaboration with the Pro Bono and Marketing Departments.
• Responding to Marketing Department requests, in conjunction with members of the pro bono team, for relevant information for RFPs, pitches, and client surveys/presentations and periodically updating other go-to-market collateral.
• Assisting with sponsorships, events, and other promotional activities.
• Planning and coordinating pro bono clinic programs and associated trainings with legal service partners.
• Analyzing pro bono data and responding to audit and report requests from internal departments and external organizations.
• Managing intake of pro bono matters including matter opening procedures and coordinating retainer letters.
• Tracking attorney departures and ensuring proper case handover.  
• Circulating and coordinating responses relating to pro bono opportunities.
• Maintaining records for the pro bono department including all relevant internal program information (i.e., hours reports, data reports, past surveys and awards submissions, template documents, transactional form bank, etc.)
• Coordinating internal pro bono events such as panels and trainings.
• Responding to calls and letters requesting pro bono assistance.

The Successful Candidate

• Bachelor’s degree or equivalent experience required.
• Minimum of three (3) years of experience working in the professional services or legal industry.
• Excellent written and oral communication.
• Persuasive writing skills for presentations, proposals and other marketing materials. Writing sample of up to 5 pages required.
• Mastery knowledge of Microsoft Office (Word, Excel, PowerPoint, etc.)
• Ability to communicate effectively with people at all levels within the firm.
• Must possess strong analytical and project management skills.
• Exhibit superior attention to detail and pride in high quality deliverables.
• Must possess good judgment and decision making skills.
• Strong interpersonal skills and sensitivity to confidential information.
• Strong problem solving skills.
• Ability to prioritize and manage time effectively.
• Possess reliability, dependability, and motivation.
• Ability to work in a fast-paced environment.
• Ability to handle a variety of tasks simultaneously.
• Exceptional client service, both internal and external.

Apply now