Pro Bono Coordinator

The Pro Bono Coordinator is responsible for supporting the practice administration and operations needs of the firm-wide Pro Bono Department.

---

At a glance

---

Under the general supervision and direction of the Pro Bono Attorneys, the Pro Bono Coordinator is responsible for supporting the practice administration and operations needs of the firm-wide Pro Bono Department.  The Pro Bono Coordinator is expected to perform the following responsibilities with a commitment to providing superior service to the firm’s attorneys, advisors and staff, external clients and legal services partners, while also maintaining an atmosphere of teamwork and continuous improvement.  This specific position is geared towards work on the immigration docket and is a non-JD role.

Key Responsibilities

Operational and Administrative Support

• Assist the Pro Bono Attorneys with the management, staffing, administration and operations of immigration-related matters, pro bono legal clinics, and pro bono projects for Staff Attorneys.
• Track and file incoming mail for immigration clients, and notify Pro Bono Attorneys of next steps as needed.
• Track status updates, deadlines, missing notices, and urgent work due for immigration clients for the Pro Bono Attorney team.
• Assist in preparation of extensive statistical and narrative public reports (client requests, RFPs, American Lawyer, Vault, NALP, award nominations, local and regional publications, bar associations, etc.).
• Assist Pro Bono Attorneys to coordinate and execute pro bono events, including clinics and trainings.
• Serve as a source of information on the firm’s pro bono policies for attorneys and staff throughout the firm.
• Run case lists for departing attorneys and monitor responses to ensure cases are properly transitioned, under the guidance of the Pro Bono Attorneys.
• Maintain updated list of pro bono training opportunities and assist with process of connecting attorneys to trainings relevant to their pro bono matters.
• Assist with updating training materials and templates and coordinating with the Pro Bono Attorneys to maintain knowledge resource tools.
• Assist with internal and external marketing efforts, including drafting write-ups of pro bono matters, updating the pro bono section of firm website and internal resource pages with timely information, maintaining current list of pro bono awards, and drafting pro bono newsletters.

Database Support

• Maintain databases used by the Pro Bono Department, including the Paladin Case Management System and the Matter Intelligence System.
• Update the Immigration Database, CaseSite, and DeskSite with case status developments, client information, filing materials, and key correspondence.
• Maintain information relating to attorney interest and capacity and help develop and implement attorney interest surveys.
• Utilize reports and coordinate with the Finance Department to ensure accuracy in reporting.
• Track compliance with signed engagement letters and disengagement letters requirements, and ensure that engagement documents are maintained properly.
• Create and generate reports relevant to the firm's Pro Bono practice for use by assigning partners, department managers, Pro Bono Attorneys, and the Public Matters Co-Chairs.
• Secure status reports from departing attorneys on all open pro bono matters in which they have billed time or served in a supervisory role.

The Successful Candidate

• Bachelor's degree required.
• Two years of related practice support experience in a law firm or legal services organization preferred.
• Advanced working knowledge of MS Office applications including Word, Excel, Outlook and PowerPoint preferred.
• Strong written and oral English communication skills.
• Proficiency or fluency in Spanish is strongly preferred.
• Demonstrated interest in or experience with immigration law, including humanitarian forms of relief, strongly preferred.
• Demonstrated commitment to community service.
• Strong organizational skills, including attention to detail and ability to multitask.
• Ability to prioritize, manage heavy workload and adjust to changing priorities, work independently and as a member of a team, manage multiple projects with specific deadlines, and complete tasks under time pressure as necessary.
• Ability to quickly and proactively identify and analyze problems, develop solutions and deliver results.
• Excellent interpersonal skills and sensitivity to the complexities of legal representations.
• Demonstrated enthusiasm for and commitment to learning about and contributing to program development and the provision of pro bono legal services.
• Demonstrated poise and professionalism when interacting with peers, attorneys, operations staff, clients, and outside business contacts.
• Commitment to maintaining confidentiality of all information, and adhering to the firm’s core values.
• Strong service orientation, work ethic and commitment to professional growth and development.

Apply now